Archive for the ‘Windows’ Category

How to Install Quicktime in Windows 10

Tuesday, September 29th, 2015

Microsoft says QuickTime is compatible with Windows 10, but Apple didn’t tell the QuickTime for Windows installer that it was. Here’s the workaround I used.

  1. Download 7-Zip so you can extract the files from the QuickTime application. You can get 7-Zip here. Install it.
  2. Download the most current version of QuickTime here.
  3. Open  File Explorer and navigate to your Downloads.
  4. Right-click on the file QuickTimeInstaller then extract with 7-Zip.
  5. Open QuickTimeInstaller folder. There should be four files there (AppleApplicationSupport; AppleSoftwareUpdate; QuickTime; QuickTimeInstallerAdmin)
  6. Double-click AppleApplicationSupport file and install it until it finishes.
  7. Double-click AppleSoftwareUpdate and install it until it finishes.
  8. In your Windows 10 search field (bottom left of every Windows 10 machine), type “Apple Software Update” (without quotes). Run it, letting it check for new software.
  9. Select the QuickTime update and install it.

You can run QuickTime using the shortcut created on your desktop or using Windows search in Windows 10.

As always: The information provided here is as-is and without warranty, express or implied. Any damage or loss that comes to your computer, your data, your state of employment, or anything else you value as a result of using this information is your responsibility and no one else’s. ~Steve

SOLVED: Cannot Unlock WD My Passport Ultra

Monday, July 13th, 2015

Wrong Password!I have been using a WD Passport Ultra quite regularly on one PC.

It’s a fine unit — not at all intrusive. Just does what the designers ask it to do.

But the other day I tried it on another computer and it wouldn’t unlock.

The PC I had been using it on unlocked it automatically.

But the new PC needed the password. A password I had been incredibly careful to document.


After two hours with WD support logging into my PC and updating the firmware and everything else, the tech (level 2, of course) finally said…

“How long is your password?”

I counted…. “24 characters.”

He laughed. “That’s the problem. It can be no more than 12.”

I had to reformat it, but finally got it working everywhere with a password no more than 12 characters in length.

Thanks, WD, for good tech people.

SOLVED: How to stop touchpad from activating Charms Bar…

Thursday, July 31st, 2014

The Windows Charms Bar is the bar that pops in from the right hand side of the screen when you touch the edge of the mouse pad and gives you options and info you generally aren’t asking for.

Yeah — it makes us all crazy, so disabling it is buried deeply in the settings.

Here’s how I disabled mine:

  1. control panel
  2. hardware and sound
  3. mouse
  4. device settings
  5. settings
  6. disable edge swipes

You can still access the Charms Bar by clicking Windows Key + C